We offer a 100% guarantee for all the documents we legalize, ensuring their acceptance in the destination country. Our operations exclusively involve official channels, working closely with government authorities, licensed notaries, and authorized translators.

Rest assured that any document legalized by our company will hold validity in its intended country.

In the rare event that a document, legalized by us, faces rejection due to our fault, our guarantee includes two options:

• Swift replacement of the document at our expense.
• A full refund of the amount paid.

To utilize this guarantee, please furnish us with an official statement specifying the reasons for the document's rejection, along with the contact details of the responsible party and the institution responsible for the rejection. This will enable us to rectify the situation promptly.

Limitations on Legalization Guarantee

Our guarantee applies solely to documents that meet our stipulated requirements. These documents must remain in their original form, complete with original stamps, unaltered (no lamination), and in well-preserved condition.

Before initiating any work on your documents, we conduct a preliminary assessment to ensure their acceptability by government authorities or consulates for legalization. Without access to a copy of the document, we cannot guarantee its suitability for legalization.

Moreover, it is incumbent upon you to independently ascertain the specific requirements for document legalization in the destination country and with the relevant authorities. We bear no responsibility for instances where the wrong document is submitted to us or if the legalization requirements were miscommunicated.

In case a government authority or consulate has previously declined to provide an apostille, consular legalization, or issue duplicate documents, we expect clients to inform us at the earliest possible stage, ideally during the initial preparation of the commercial offer.